Trustpilot

Deliveries


We always try to obtain the best conditions and rates for our customers. We, therefore, deal directly with creators and suppliers. This is the reason why our delivery times can be less than 7-15 days.

Christmas is traditionally one of the busiest weeks of the year and there is no delivery on Christmas Day. We suggest you order before December 21st.

For same-day delivery, where consumers want to get their orders quickly, a surcharge may apply; especially during holidays if the recipient is not at home or for special packaging.

An order confirmation with its summary will be sent immediately to your e-mail address.

Occasionally packages may experience delays beyond our control, such as delays caused by customs, postal services, or COVID-19.

We ensure the delivery of your parcels at 100%, in case of loss of your parcels by carriers, we send you a new parcel or compensation.

Our goal is to process your order as soon as possible so for any changes such as:

* Change of address or personal information

* Changing specifications like product, size, color

Please contact us by email: contact@tropstylego.com.

Buyers are allowed to modify orders placed, within 24 hours of purchases and before orders are fulfilled. Additional fees are charged to buyers for any changes made to orders 24th after placing their order.

Customers satisfied with the deliveries can give their opinions on our online store.

NOTE :

Products, delivery addresses, and recipient names can only be changed if orders have not yet been shipped. Once the orders have been dispatched, we can no longer modify the invoices, as these are already printed and the orders have been entrusted to our dispatch services.

* All shipping times exclude customs/clearance delays.